Serving
Vacaville, Fairfield, Dixon,
Vallejo, Benicia, Rio Vista,
Napa and Travis AFB
CARPET CLEANING
Vacaville, Fairfield, Dixon, Vallejo, Benicia,
Rio Vista, Napa and Travis AFB
Fairfield Vacaville Carpet cleaning
Common Questions & Answers

Q. What Process do you use to clean carpet?
The carpet cleaning we do is the "hot water extraction" method, also known as
"Steam Cleaning". This process is used by about 80% of all carpet cleaning
companies across the country.

Most major carpet manufacturers recommend hot water extraction as the
preferred method of cleaning.

Q. How long does the carpet take to dry?
The normal drying time is from 4 to 6 hours.

Q. I've heard it's best to put off having your carpet cleaned as long as
possible, is this true?
No. In fact, many of the major carpet mills today recommend professional
cleaning at least once per year. The build up of soil in your carpet in combination
with foot traffic creates abrasion that breaks down your carpets' fibers. The
higher the traffic in a given area, the more often the carpet will need cleaning.

Q. Should I vacuum before the carpet cleaner arrives?
Yes, vacuuming is essential to the longevity of your carpet. You should vacuum
your carpet as often as possible. Vacuuming is not a part of our basic carpet
cleaning service, but can be found in our premium package.

Q. Should I move anything?
Yes, you should remove from the areas being cleaned, all nick knack and
breakables. If you want bookshelves, etc. moved you must remove all contents
first.

Q. Will you remove all my stains?
Let me start by defining the difference between a spot and a stain: a spot- is any
foreign material (soil, liquid, etc.) that is removable by standard cleaning
methods.(The foreign material is on or around the carpet fiber) A stain- is foreign
material (soil, liquid, etc.) on carpet that is not usually removable by standard
cleaning methods. (The foreign material has penetrated 'soaked into' fiber and
has changed or damaged the fiber itself) Some stains may be very difficult or
impossible to remove.

Q. Should I have my carpet dry cleaned or steam cleaned?
As mentioned earlier, most major carpet manufacturers now recommend hot
water Extraction (Steam Cleaning) as the preferred method. Like the laundering
of your clothing, Steam cleaning is highly effective in removing soil and other
contaminants from your carpet.   

To most people "dry cleaning" means cleaning without water. The fact is that
most carpet cleaning advertised as "Dry" cleaning actually uses anywhere from a
little, to a lot, of water!

That's because most of the soil in your carpet is water soluble. For the most part
that means better results with a wet cleaning process. On the other hand each
cleaning process has its place given the circumstances. For the majority of
residential customers steam cleaning will deliver the most effective results.

Q. Can you get the pet odor out of my carpet?
Pet odor is a very common problem. At Super Steamer we can help you deal
with your pet challenges. From minor problems to major headaches Super
Steamer  can help find that solution that works best for you.

The problem with pet odor is that it can be much deeper than it first appears at
first. Pet urine can easily soak through the backing of the carpet into the padding
underneath. In more severe cases the urine can penetrate into the sub-floor
beneath the padding.

This creates a problem that is multi-layered. The urine also provides for the
growth of bacteria. This in turn contributes to a worsening of the odor problem
and can contribute to permanent color loss of the carpet fiber.

To eliminate this problem the urine must be removed or neutralized from each of
the layers effected. If the contamination is limited to only the face yarn of the
carpet then the cleaning itself may effectively remove the odor. In more severe
cases a urine neutralizer may be applied.

In the most severe cases, replacement of the carpet padding, treatment of the
under-side of the carpet and the sub-floor may be required. Even replacement of
the carpet, however, can not guarantee complete removal of the odor.

Left untreated over a period of time pet odor can become absorbed into many of
the porous materials in your home. Draperies, sheet rock, upholstered furniture,
base-boards, even the concrete foundation are just a few of the materials that
can absorb these odors.

At Super Steamer  we offer a range of solutions to help you with your pet odor
problems. In the long run, however, it may be more a matter of proper
maintenance instead of total elimination. After all, we love our pets and want to
keep them a part of our family. Pet ownership adds to the challenge of
maintaining a clean and healthy home. At Super Steamer  we can help you meet
those challenges.
Super SteamerCarpet Cleaning
Fairfield & Vacaville
707-432-0755
Super Steamer  Carpet Cleaning 707-432-0755